Terms of service

Terms of Service
Last updated: June 5, 2026
Please read these Terms of Service ("Terms") carefully before using the website astarpro.com (the "Site") or purchasing products from AStarpro ("we," "our," or "us"). By accessing or using our Site, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.
2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
•Use the Site in any way that violates applicable laws or regulations
•Attempt to gain unauthorized access to any part of the Site or its systems
•Use the Site to transmit harmful code, spam, or malicious content
•Interfere with or disrupt the Site's operation
•Scrape, extract, or collect data from the Site without our permission
3. Products and Pricing
Product Information
We strive to display accurate product descriptions, images, specifications, and pricing. However:
•Colors may vary slightly due to monitor settings
•We reserve the right to correct any errors, inaccuracies, or omissions
•Product images are for illustration purposes and may differ slightly from the actual item
Pricing
•All prices are displayed in USD (United States Dollars)
•Prices are subject to change without prior notice
•We reserve the right to modify or discontinue products at any time
•In the event of a pricing error, we may cancel any orders placed at the incorrect price and notify you
Vehicle Fitment
•We provide vehicle compatibility information to help you select the correct parts
•It is the customer's responsibility to verify that the product fits their specific vehicle before purchasing
•Providing your VIN (Vehicle Identification Number) helps us ensure correct fitment but does not guarantee compatibility
4. Orders and Payment
Placing Orders
•By placing an order, you make an offer to purchase the products selected
•All orders are subject to acceptance and availability
•We reserve the right to refuse or cancel any order for any reason, including suspected fraud
Payment Methods
We accept the following payment methods:
•Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
•PayPal
•Other payment methods as indicated at checkout
Payment Processing
•Payment is charged at the time of order placement
•All transactions are processed securely through PCI-DSS compliant payment providers
5. Shipping and Delivery
Shipping
•We ship to addresses within the United States
•Shipping costs and estimated delivery times are calculated at checkout
•Delivery times are estimates and not guaranteed
Fulfillment
•Orders are fulfilled through our fulfillment partners
•We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control
6. Returns and Warranty
Our full Return and Warranty Policy is available on our Refund Policy page. Key points:
•30-Day Free Returns: Return any product within 30 days of delivery for a full refund with free return shipping
•1-Year Quality Guarantee: Quality issues within 1 year of purchase will be evaluated and resolved (replacement, repair, or refund)
•To initiate a return, visit our Customer Account Portal and provide your VIN, photos of the issue, and a description
7. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of AStarpro or its licensors and is protected by intellectual property laws. You may not:
•Copy, reproduce, or distribute any content without our written permission
•Use our trademarks, logos, or brand names without authorization
•Modify or create derivative works from any content on the Site
8. Limitation of Liability
To the maximum extent permitted by law:
•The Site and products are provided "as is" and "as available" without warranties of any kind
•We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products
•Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim
9. Indemnification
You agree to indemnify and hold harmless AStarpro, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
•Your use of the Site
•Your violation of these Terms
•Your violation of any applicable law or regulation
•Any content you submit or transmit through the Site
10. Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.
Dispute Process
•If you have a dispute, please contact us first at emarket4@astarpro.com and we will attempt to resolve it informally
•For product-related claims, we will work with you to provide a fair resolution in accordance with our Return and Warranty Policy
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
12. Third-Party Services
The Site may contain links to or integrations with third-party services (e.g., payment processors, shipping carriers). We are not responsible for the practices, policies, or performance of these third parties. Your interactions with third-party services are governed by their respective terms and policies.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
15. Contact Us
If you have any questions, please contact us:
Company: Zhejiang Angcheng Information Technology Co., Ltd. 
Address: South Side of Xuanmen Phase III Marine Economic Transformation and Upgrading Demonstration Zone, Yuhuan, Zhejiang, China 317602
Email: emarket4@astarpro.com
Phone: +86-576-87558082
Website: https://astarpro.com