Refund policy

Return & Warranty Policy

  • 30-Day Hassle-Free Free Returns: If you are not completely satisfied with your purchase for any reason, you can return the item within 30 days of delivery for a full refund. Return shipping is completely free.
  • 1-Year Quality Guarantee: For any quality issues that occur between 30 days and 1 year from the date of purchase, please contact us directly. Our professional technical engineers will evaluate the problem and provide a prompt resolution (replacement, repair or refund) based on the actual situation.

How to Request a Return

Please visit our Customer Account Portal to submit a return request: [https://shopify.com/72411578649/account]
When submitting a return request, you must provide the following information:
  • Your vehicle VIN (Vehicle Identification Number)
  • Clear photos showing the product issue
  • A detailed description of the problem

Contact Us

If you have any questions about our return and refund policy, please contact us:

  • Company: Zhejiang Angcheng Information Technology Co., Ltd. (浙江昂承信息科技有限公司)
  • Email: emarket4@astarpro.com
  • Phone: +86-576-87558082
  • Address: South Side of Xuanmen Phase III Marine Economic Transformation and Upgrading Demonstration Zone, Yuhuan, Zhejiang, China 317602