Privacy policy

Privacy Policy
Last updated: June 5, 2026
AStarpro ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website astarpro.com and purchase our products.
1. Information We Collect
Personal Information You Provide
•Contact Information: Name, email address, phone number, shipping and billing addresses
•Payment Information: Credit/debit card details, PayPal account information (processed securely by our payment providers; we do not store full card numbers)
•Order Information: Products purchased, order history, vehicle information (VIN, make, model, year) for fitment verification
•Account Information: Login credentials, account preferences
•Communication: Messages you send to us via email, contact forms, or customer support
Information Collected Automatically
•Device Information: IP address, browser type, operating system, device identifiers
•Usage Data: Pages visited, time spent on pages, click patterns, referral sources
•Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic
2. How We Use Your Information
We use the information we collect to:
•Process and fulfill your orders, including shipping and returns
•Process payments and prevent fraud
•Verify vehicle fitment for ordered parts
•Communicate with you about your orders, account, and customer service inquiries
•Send order confirmations, shipping updates, and delivery notifications
•Improve our website, products, and services
•Comply with legal obligations
3. How We Share Your Information
We may share your information with third parties only as necessary to operate our business:
•Payment Processors (PayPal, credit card processors): Process your payments securely
•Shipping & Logistics Partners (Amazon MCF, carriers): Fulfill and deliver your orders
•Shopify: Host and operate our online store platform
•Analytics Providers: Analyze website traffic and improve user experience
•Legal Authorities: When required by law, regulation, or legal process
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Cookies
We use the following types of cookies:
•Essential Cookies: Required for the website to function (shopping cart, login session)
•Performance Cookies: Help us understand how visitors interact with the site
•Functionality Cookies: Remember your preferences (language, region, vehicle selections)
You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
•SSL/TLS encryption for all data transmission
•Secure payment processing via PCI-DSS compliant providers
•Access controls limiting data access to authorized personnel only
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
•Access: Request a copy of the personal data we hold about you
•Correction: Request correction of inaccurate or incomplete data
•Deletion: Request deletion of your personal data (subject to legal retention requirements)
•Opt-Out: Unsubscribe from marketing communications at any time
•Data Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us at the information below.
7. Data Retention
We retain your personal data only for as long as necessary to:
•Fulfill the purposes described in this policy
•Comply with legal and regulatory obligations
•Resolve disputes and enforce our agreements
Order records are retained for a minimum of 3 years for tax and warranty purposes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our products and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including China and the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, please contact us:
Company: Zhejiang Angcheng Information Technology Co., Ltd. 
Address: South Side of Xuanmen Phase III Marine Economic Transformation and Upgrading Demonstration Zone, Yuhuan, Zhejiang, China 317602
Email: emarket4@astarpro.com
Phone: +86-576-87558082
Website: https://astarpro.com